Consulting with a Conscience™

A cruciallogics blog

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Written by Nim Nadarajah
on July 19, 2018
Automating business processes can mean substantial gains for your company, but you can't forget about the personal interaction your customer needs. It's a balancing act. Managing the customer relationship requires trust, loyalty, and an established rapport. Automation requires balance to preserve that relationship dynamic and enhance the overall customer experience.

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