CHALLENGE
The Planview USL mapping team needed to rebuild their Active Directory (AD), increase their security and action a number of items that surfaced during their pen test.
An internal contact at Planview USL referred the CrucialLogics team. “From our first meeting with CrucialLogics, we were all on the same page and felt a level of comfort that Amol and his team understood our needs not only from a technical perspective, but in terms of timeline and a quick response,” says Kris Philpott, Vice President.
SOLUTION
CrucialLogics provided a detailed proposal that outlined how they would exceed Planview USL’s requirements within their timeline. The proposal incorporated the recommendations from the pen test, and put additional best practices in place. This environment was built from scratch and they were able to reattach the previously orphaned member servers.
“The quality of work was great and on time; exactly what we expected, with no unwanted surprises,” says Philpott.
RESULTS
Like many small businesses that continue to grow, Planview USL found themselves perpetually in startup mode from an I.T. perspective. Their team was always focusing on supporting that growth instead of maximizing their time to support the evolving business. Decisions they’d made that worked when they were a very small company of 5 people had become larger issues with over 160 employees.
Afterwards, Planview USL brought in a third-party to do some testing on the environment that CrucialLogics built. Although the pen testers were unable to ethically compromise the environment as a result of their lock down approach, there were a few items that were raised. CrucialLogics support was first-rate. They returned to address issues without any additional charge and even weeks later were responsive to additional questions and willing to provide support.
