Consulting with a Conscience™

A cruciallogics blog

Written by Desirae Huot
on April 25, 2024

This guide outlines the exact steps for logging into SharePoint - a robust cloud-based platform designed to help users store, manage, and collaborate on projects.  

How to Access SharePoint Online - Microsoft 365

Step 1: Access Your SharePoint Login Page

You can access your SharePoint login page through two main methods:

Option 1: Via the Office 365 Portal

Go to the Microsoft 365 Portal by clicking this link: https://www.office.com/

Office 365 is now rebranding to Microsoft 365, so you might as well go straight to the main login page:

Look for the sign-in button on the page, which will lead you to the login page.

Option 2: Using Your Company's Direct Link

Your company may provide a direct link to the SharePoint site, typically formatted as follows: https://companyname.sharepoint.com/.

Note that your company chooses the slug preceding ‘sharepoint.com,’ and the IT department should furnish you with the correct URL. 

Step 2: Sign in With Your Credentials

Enter your Email Address

You'll typically use your work or school email address associated with your Microsoft 365 account. If your organization has customized the SharePoint portal, entering your email address may trigger a reload to match its branding.

Enter Password

Once you've entered your email address, enter your password on the Microsoft 365 sign-in page and click the "Next" button to proceed.

 

Validate With Multi-Factor Authentication (MFA)

If your organization has enabled MFA for added security, you'll need to complete an additional verification step. Common MFA methods include receiving SMS codes or using authenticator apps to generate one-time passcodes. 

Step 3: Navigate to SharePoint

After successfully logging in to Microsoft Office, follow these steps to access SharePoint:

  • Go to the Dashboard
  • Select the App Launcher
  • Choose "All Apps"
  • Click on SharePoint

Alternatively, you can search "SharePoint" in the search box and press Enter.

How to Access SharePoint On-Premises

Step 1: Access Your SharePoint Login Page

  • Obtain the SharePoint Web Address: Your company's IT department should provide you with a specific web address to access the On-premise SharePoint instance. 
  • Enter the Web Address: Open your preferred web browser, enter the URL into the address bar, and press Enter to load the page.
  • Redirect to the SharePoint Login Page: Your browser will automatically redirect you to your company's SharePoint login page. 

Step 2: Sign in With Your Credentials

Once you’re on your company’s SharePoint login page, you will be prompted to enter your credentials. The login process may vary depending on how your company configures the SharePoint login page:

  • Web Form: You will see fields where you can enter your username or email address and password. Simply input your credentials into the designated fields.
  • Classic Windows Login Prompt: Your company may have configured the SharePoint login page to display a classic Windows login prompt. In this case, a dialog box will appear. Use it to enter your username and password.

Troubleshooting SharePoint Login Problems 

Here are some steps to address the common issues related to the SharePoint login process:

Incorrect Password

You can resolve this issue through the "Forgot Password" link on the SharePoint login page. If this feature is disabled, contact your organization's Microsoft 365 administrator for assistance.

Incorrect Username

If you see an "Incorrect Username" message, double-check the username you entered and ensure it is correct. If you're unsure, try retyping your username to ensure accuracy.

MFA Issues

Multi-factor authentication (MFA) provides additional security by requiring multiple verification forms before granting access to an account or system. Sometimes, the SMS or code delivery may take longer than expected. 

Here are two ways to address this issue:

  • Ensure Stable Internet or Network Connection: Check that your device is connected to a stable Internet or network connection. If using a mobile device, ensure you have a solid cellular signal or are connected to a reliable Wi-Fi network.
  • Wait and Request a New Code: If you have yet to receive the code, wait a few minutes and then request a new one.

If you encounter persistent issues despite attempting troubleshooting steps, contact your organization's IT support for further assistance. 

About us

As a Microsoft Consulting Partner, CrucialLogics leverages your existing Microsoft technologies to enhance organizational security. Our expertise is in providing enterprise-grade protection through various services, including managed IT services, cybersecurity solutions, and Microsoft security consulting.

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